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The file either comes back, or it never moves

Tanzania’s 2025 labour reforms tightened termination procedure. The steps are specific — notice, hearing, representation, a categorised reason — and several of them now carry hard deadlines.

The people running those steps are site managers and supervisors. They are good at their jobs. Their job is not employment law, and a missed step is a procedural defect no matter how strong the underlying case was.

So one of two things happens: the dismissal is challenged and the file comes back through the CMA, or nobody is confident enough to sign and the file stalls for months while the employee stays on payroll. The second one is quieter and costs more.

How it works

  1. The manager is guided, step by step

    They open a case, the jurisdiction is set — Mainland Tanzania or Zanzibar — and the software presents each required step in order. Nothing can be skipped, and nothing has to be remembered.

  2. The documents are produced, not drafted

    Notices, hearing records and the categorised reason come from a standard set of templates for each process, in English and Kiswahili.

  3. The completed file is sealed

    When the case closes, the software timestamps and seals the record with a tamper-evident check. What was done, when, and by whom — provable later, and provably unaltered. That record is the product.

What you can show head office

Today, when your parent company or your auditors ask whether dismissals followed correct procedure, the honest answer is a letter from your lawyer saying they believe so. That is an opinion.

This produces evidence. Every completed termination leaves the same dated, sealed record, consistent across every site, ready to hand to group audit, internal audit, or the Company Secretary — with no reconstruction and no chasing site files.

Where KaziLaw stops

KaziLaw is software, not a law firm. It is Tanzanian labour law organised — the Act and the Rules turned into the steps and documents they require, so the process is followed and the record exists. The software does the organising. It does not assess the merits of a case, and it is not a substitute for advice on your own facts.

Where a specific case needs that advice — a contested dismissal, a discrimination or harassment allegation, a retrenchment, or a live CMA matter — that is work for a licensed Tanzanian advocate, engaged directly by you, under whose engagement legal privilege applies. The two are not the same thing, and we do not blur them.

Your data stays yours

  • Your completed files are held in your own workspace. Only the people you name can open them, and every action is logged.
  • Every finished document is frozen, fingerprinted and time-stamped. Change one comma and the fingerprint changes, so you can prove later that the file in your hand is the file that was signed — and nobody can quietly rewrite a warning after the fact.
  • Registration with the Personal Data Protection Commission as a data processor — pending.

How the fingerprint works

Picture a machine that reads a document and turns the whole thing into one short code, about sixty characters long.

Put the same document in and you always get the same code out. Change anything at all — one comma, one space, one date — and the code that comes out is completely different. Not slightly different. Completely.

So when a document is finished, the software runs it through the machine once and keeps two things: the code, and the time. The document itself stays with you. We do not need a copy of it to prove anything about it.

Later — a year later, in front of an arbitrator — anyone can put their copy through the same machine and compare the two codes. Match, and it is the same document, untouched since the day it was finished. No match, and something was changed after the fact.

Nobody can work backwards from a code to the document, and nobody can write a different document that produces the same code. The machine is called SHA-256; it is a published international standard, not something we invented. That is what makes this proof rather than a promise.

What’s covered

Tanzanian law does not have one termination process. Rule 9 of the Code of Good Practice (GN 42 of 2007) gives four reasons that may justify termination — conduct, capacity, compatibility, and the employer’s operational requirements — and capacity splits in practice into poor performance and ill health. That makes five processes, each with its own required chain of documents. Choosing the wrong one is itself a procedural defect. KaziLaw covers all five, on the Employment and Labour Relations Act (Cap. 366) and those Rules.

See the full document set — all 66, in English and Kiswahili →

Misconduct
Warnings through to a disciplinary hearing, decision and appeal.
Poor performance
Standards, improvement plan, review, and an incapacity hearing.
Ill health or injury
Medical assessment, accommodation, and an incapacity hearing.
Incompatibility
Recorded incidents, counselling, and a genuine opportunity to remove the cause.
Retrenchment
Notice of intention, consultation, selection criteria and severance.

The misconduct process, step by step

Misconduct is the highest-volume case, so here is that chain in full. Each step produces its own record, and the record is what an arbitrator asks for.

  1. Counselling record, verbal warning, written warning, final written warning.
  2. Investigation report — completed before the hearing is convened, not after.
  3. Written notice of the allegation, at least 48 hours ahead, enclosing the investigation report and stating the right to be represented by a colleague or union representative.
  4. Chairperson appointment and impartiality record.
  5. Hearing attendance record, witness statements, evidence log, hearing minutes.
  6. Mitigation record.
  7. Decision with reasons, issued within five days.
  8. Appeal — five working days, heard by a different and more senior chairperson.
  9. Certificate of service, final payment schedule, and notice of the 30-day CMA referral period.

Built in, not bolted on

  • English and Kiswahili. Notices must be in a language the employee understands. Every document exists in both, and the record shows which was used.
  • Mainland Tanzania and Zanzibar. Separate legislation, separate document sets, separate procedure. Zanzibar’s 30 documents are built on its own Employment Act: a written notice and three days to defend rather than a hearing, a labour officer rather than the CMA, four processes rather than five. The jurisdiction is set before anything else.
  • Deadlines tracked. The 48-hour notice, the five-day decision, the five-working-day appeal, and the 30-day CMA referral period.
  • Calculations included. Notice period, severance, accrued leave and transport allowance to the place of recruitment — computed, not typed.

Pricing

HR
TZS 500,000 per month

The right answer in minutes, with the section quoted — and every contract, warning and exit letter produced correctly the first time.

  • Ask a question in plain English or Kiswahili and get an answer with the provision quoted and cited, drawn from the Employment and Labour Relations Act (Cap. 366), the Employment and Labour Relations (Code of Good Practice) Rules (GN 42 of 2007), and the Labour Institutions Act (Cap. 300). Zanzibar’s own legislation is held separately and answered separately.
  • The contract builder: contracts of employment for an unspecified period, a specified period, or a specific task — a fixed term states which of the grounds in s.14(1)(b) it relies on, seasonal work included, and the contract carries every particular s.16 requires.
  • Everyday documents: the warning letters, and the 6 contract-lifecycle records — resignation and unauthorised absence — in English and Kiswahili.
  • One login, for one organisation.
Enterprise
TZS 1,000,000 per month

Every termination your sites run this year, done by the book, with the file to prove it. Here is everything you get:

  • Every termination process, guided step by step. Five on the mainland, four in Zanzibar. The software unlocks each step only when the law allows it, each deadline is tracked, and nothing can be skipped without a lawful, recorded reason.
  • 66 mainland documents and 30 Zanzibar documents, every one in English and Kiswahili, every one citing the section of the Act or Rule that requires it. Warnings, notices, hearing records, decisions, appeals, certificates of service — produced, not drafted.
  • Three logins for every site you run: Director, HR and Manager. A manager sees their own site. HR sees the organisation. The Director sees everything and changes nothing. Every action is logged against a name, so the record shows who did what — which is why nobody has to share a password.
  • The sealed record. The moment a document is finished it is frozen, fingerprinted and time-stamped. Hand it to group audit, internal audit or the Company Secretary and it is evidence, not an opinion.
  • Mainland Tanzania and Zanzibar, each on its own Act, each with its own document set — the jurisdiction is set before anything else.
  • Everything in HR — the answering software, the contract builder, and the everyday documents.

Enterprise is priced per site. Add a site, add its three logins.

Common questions

We already have a law firm on retainer.

Good — they handle disputes. This handles the routine terminations that should never become disputes, and refers the ones that do.

Is this legal advice?

No. The software structures the process and produces the record. Advice on a specific case is work for a licensed Tanzanian advocate, engaged directly by you.

Who inside our company owns this?

HR runs it day to day. Internal audit and the Company Secretary are usually the ones who care about the record.

Talk to us

Tell us a little about your organisation and we will come back to you.